iDitch Terms Of Service
Welcome to the iDitch.com and the iDitch App. The iDitch App is the
worlds largest marketplace platform for Beautification and men’s grooming
services performed by vetted professional Artisans to and for approved
The following terms and conditions (these “Terms of Service”), govern the
access to and use of the iDitch website, including any content,
functionality and services offered on or through the iDitch App (the
“Platform”), by iDitch Technologies Incorporated, iDitch UK Limited, iDitch
Canada Company, iDitch Ireland, iDitch Australia Ltd, and other iDitch
platforms worldwide as applicable.
Please read the Terms of Service carefully before you start to use the
iDitch App. By using the iDitch App, registering to become a member
or by clicking to accept or agree to the Terms of Service on the iDitch
App, when this option is made available to you, you accept and agree
to be bound and abide by these Terms of Service and our Privacy
Policy, found here, incorporated herein by reference. If you do not want
access or use the iDitch platform or The iDitch App. For more detailed
policies regarding the activity and usage of our platform or the iDitch App,
please access the following articles herein.
The iDitch App and iDitch.com is a platform offered and available to
approved members of our community who are 18 years of age or older by
The iDitch Technologies Incorporated. If you are under 18 years of age,
you may not register in any capacity on the iDitch App or any of our
platform services. By using the iDitch App or any of our other platforms,
you represent and warrant that you are of legal age to form a binding
contract and meet all of the foregoing eligibility requirements. If you do not
meet all of these requirements, you must not access or use the
iDitch App, or any of the iDitch platforms.Our Customer Help team are
available 24/7, seven days a week. When you have any questions
regarding the iDitch App, any of our other platforms, iDitch.com or this
Terms of Service. Contacting our Customer Help team can be performed
by submitting a request here.
iDitch Gigs® are services offered on the iDitch platform, and The iDitch
Artisans are vetted professional beauty and men’s grooming services
providers, who offer and perform services through Gigs on the iDitch
platforms and the iDitch App.
Clients are approved user members who purchase beauty and men’s
grooming services on The iDitch platform and the iDitch App.
Create Gig is where the Artisan can create Gigs by describing their Gigs
and the Gig’s terms, and the Client can purchase the Gig and create an
Marketplace services is where beauty and men’s grooming services are
advertised and offered by iDitch vetted Artisans, for clients to browse
through. (Listings on the marketplace platform is restricted to 7 (seven)
listings per Artisan member account in a 24 hour period). (Postings on the
iDitch Marketplace is refreshed every 24 hours to give room for updated
recent postings by the Artisan).
Inbox, this is where messages from an Artisan is stored for the Client to
retrieve or vice Versa…stored messages can be stored indefinitely we
advise that inbox messages that have elapsed and or deliberated upon be
Orders are a scrolled down itemized information on the number of orders
that an Artisan or client has accumulated, from inception on the first Gig
order to the present time.
Notification An Artisan or Client gets notified when a message is left
regarding a Gig that has been activated and is being deliberated upon. A
chime is heard when the message is left.
Promotions are campaigns made by iDitch to further attract more Artisans
and Clients to register to the iDitch platform. (Registered Artisans may add
their very own promotions on their main Profiles and 10USD marketplace
profiles, geared towards giving prospective Clients discounts).
Blog this is the official iDitch blog.
Forum This is where members of the iDitch community congregate at
random to discuss issues, ideas and make suggestions that are pertinent
to Artisans, Clients and the growth of iDitch. iDitch reserves the right to
block any members that criticizes any other member/members, uses
obscene language, discriminates against another, bullies another, or
desecrates another’s religious believes.
Podcast this is the official iDitch podcast
Feedback, we would always like to hear from you, drop us a line every
now and again.
iDitch Community this is the meeting place of all iDitch user
iDitch Disputes, these are disagreements experienced during the process
of a Gig order between an Artisan and a Client on the iDitch platform, or
on the iDitch App. Click on the dispute icon during the process of a gig,
and an iDitch disputes rep would chat with you momentarily.
Disputes must be made during the process of a Gig job being done. All
disputes made after a gig has been COMPLETED AND SIGNED OFF AS
FINISHED, would not be honored as disputes. They would be termed,
regarded, or referred to as NEW GIGS. A new gig order MUST be made.
Artisan GIG Revenue is the amount of money Artisans earn from
completed or finished Gig orders.
Artisan GIG Sales Balance are cleared and available revenue from
completed Gig orders for Artisans to withdraw or forwarded to Artisans
Shopping GIG Balance are shopping credits collected from cancelled
orders on the iDitch platform or iDitch App.
Shopping balances accrue on a Clients account due to cancellations
made by clients (NOT BY ARTISAN) after a Gig has been approved and
activated, and then cancelled.
Kindly read through the iDitch USER AGREEMENT to ascertain what
percentage of the initial amount client gets credited back.
Refunds, There is a NO REFUND POLICY ON THE iDitch PLATFORM
OR iDitch App. CREDITS ARE ONLY MADE TO THE CLIENTS ACCOUNT
AS SHOPPING GIG BALANCES.
Overview (Main terms, in Brief)
▪ Only vetted registered user members may use the iDitch App.
Registration on our platform is free, except with the iDItch Premium
service known as iDitch PRIME.
▪ iDitch Gigs® pricing are negotiated between the Artisan and the
Client. iDitch Technologies Incorporated has no involvement in the
negotiating process or predetermine the prices for any Gig pricing
between the Artisan and the Client. There are no base starting price
or pricing, and there are no limits to how much a gig may cost.
▪ iDitch Clients pay for iDitch Gig orders on our platform in advance.
When a gig is paid for, it becomes activated.
▪ For fees and payments please read the purchasing section here
▪ Artisans must complete a gig order, and may not cancel gig orders
on a regular basis or without cause. Artisan Cancelling a gig order
will affect the Artisans reputation and TIER status.
▪ Artisans account statuses (TIERS) are increased or lowered based on
the Artisans performances and reputations. Top or Advanced tier
status provides Artisans with benefits, including but not limited to
premium exposure listing on services for higher prices through our
platform and the iDitch App. Higher tier listing status produces more
and better job gigs, which translates to increased revenue.
▪ iDitch vetted and registered members may not offer nor accept
payments or gratuity using any other method other than using the
iDitch payment format stipulated in the users agreement on
iDitch.com and on the iDitch App. When placing an order through
the iDitch App, registered members agree that all payment Must only
be made through the iDitch App. Registered user members would be
deactivated when discovered.
▪ iDitch Artisans are granted all rights for their work, images, and
videos unless otherwise specified by the Artisan on their Gig profile
page. See our “Ownership” and “Commercial Use License” sections
for more information.
▪ THE iDitch TECHNOLOGIES INCORPORATED retains the right to
use all published delivered images, videos for iDitch marketing and
incorporated herein by reference.
▪ Artisans create Gigs® on the iDitch App platform to allow Clients to
purchase specialty Beautification and men’s grooming services.
▪ (With each order an Artisan successfully completes, iDitch accredits
the Artisans account with a net revenue of 90% of the overall Gig
amount. This only happens for the first 30 days from registration
approval or the first 10 Gigs work done. (whichever comes first).
Then iDitch would rate the Artisan and revert the net revenue
collectible by each Artisan depending on their ratings and Gigs
services work performance.)
▪ (iDitch accredits Artisans once an order is completed. See our
“Orders” section below for a definition of a completed Gig order.
▪ If an order is cancelled (for any reason), the funds paid will be
refunded to the Client’s Shopping Balance, for future use. NO CASH
▪ Revenues are only made available for withdrawal from the Revenue
page following a safety clearance period of 5 days after the Gig
order is marked as complete. Top Rated Artisans are eligible to
withdraw revenue following a safety clearance period of 3 days after
the order is marked as finished and complete.
▪ Artisans may not promote their Gigs or any iDitch content via the
▪ Artisans may withdraw their revenues using one of iDitch’s
▪ The Artisans reviews and ratings are calculated based on the order
reviews posted by Clients. High ratings allow Artisans to obtain
advanced Tier benefits (see Tiers).
▪ For The iDitch BRAND integrity, personal well being and security
concerns, ALL ARTISANS MUST HAVE A VALID INDEPENDENT
CONTRACTORS INSURANCE POLICY IN PLACE DURING THE
DURATION OF THEIR REGISTRATION ON THE iDitch PORTAL.
iDitch may temporarily disable an Artisans ability to withdraw
revenue to prevent fraudulent or illicit activity. This may come as a
result of security issues, improper behavior reported by Clients or
associating multiple iDitch’s accounts to a single withdrawal
Upon the iDitch App going LIVE, all Registered
Artisans and other Artisans who register thereafter
would be allowed 10 job Gigs or 30 days after
becoming a member on our platform (whichever
comes first) before the iDitch TIER rating system
▪ Artisans are allowed to post a select amount of active Gigs based on
their TIER status.
2 job Gig for Artisans with a regular review status and 1 star tier
6 job Gigs for Artisans with small review status and 2 stars tier
? 10 job Gigs for Artisans with a medium review status and 3
? 20 job Gigs for Artisans with a sizable review status and 4 stars
? 30 job Gigs for Artisans with a Top Rated review status and 5
stars tier ratings.
Premium iDitch PRIME Artisans May post unlimited amount of Gig
Jobs in the exclusive iDitch PRIME section.
▪ ALL Gigs created on the iDitch platform and the iDitch App are
Members Generated Content.
▪ Gigs may be removed and a warning issued by The iDitch
Technologies Inc security Team, for violations to these Terms of
Service, which may include (but are not limited to) the following
violations and/or materials:
? Illegal or Fraudulent services
? Copyright Infringement, Trademark Infringement, and violation
of a third party’s terms of service reported through our
Intellectual Property Claims Policy found here
? Adult oriented services, Pornographic, Inappropriate/Obscene
? intentionally copying of others Gigs from their profile page.
? Spam, irrelevant, Useless, or Violent Gigs
? misleading Gigs to Clients
? Selling products and merchandise to Clients
? Services rendered that are consistently past the estimated
duration time to finish, and reports of sloppy services rendered.
▪ Gigs that are removed for violations mentioned above, may result in
the suspension of the Artisans account.
▪ Gigs that are removed for violations are not eligible to be restored or
▪ Gigs may be removed from our Marketplace and our Search feature
due to poor performance and/or user misconduct.
▪ Gigs MUST not include website URLs contained within the Gig
description and promotions. When creating a Gig, other website
URLs are prohibited. Gigs containing other websites promoting the
Artisans content, which violates iDitch Terms of Service (Use) will
▪ Gigs are required to have an appropriate Gig image related to and
assisting the Artisan to showcase the service offered. Artisans are
required to link their iDitch App account with their other social media
accounts like Facebook, Instagram, Pinterest and twitter. These links
are for the Artisans to showcase videos of their services pertaining to
the gigs offered on the iDitch platform. An option to upload Gig
images are available to all Artisans per gig. Clients do not have the
option to post images or pictures when they are creating a Post.
Clients may post images and pictures only when an Artisan contacts
Client with a proposition relating to the post Client created.
The message or messages from the Artisan to the Client would be in
the Client’s inbox regarding the post client created.
When Client clicks on the message in the inbox, Client may now chat
with the Artisan and share innumerable images and pictures, with
▪ When creating a Gig, Artisans are advised to link their Facebook,
Instagram, twitter and Pinterest accounts to their Gigs, for video
feeds of their services from these social media accounts. This
feature enables Artisans to further display and exhibit their services
to their prospective iDitch Clients.
▪ Statements or assertions on iDitch App Gig Page/Pages that
undermine or circumvent these Terms of Services (Use) by Artisans
or Clients is prohibited, and would mean an automatic deactivation
of the member account.
▪ There are no base prices or limits to amounts negotiated, and agreed
upon between Artisans and Clients.
▪ iDitch Artisans and iDitch Clients may agree to bundle Gigs together.
This happens when a Client needs more than one Gig at the same
time, the client may order these gigs simultaneously and pay for all
the gigs with one payment invoice, advising iDitch on how to
disburse the different amounts to the respective Artisans, after the
service/services has been concluded.
There is a flat $5USD fee charged for bundled Gigs that do not
exceed 5 people (Clients) or 3 Artisans. Bundled Gigs that exceeds 5
clients (People) would be charged fees accordingly, depending on
the number of people (Clients) who would be receiving the iDitch
Artisans’ services. Refer to this LINK for more information on
The iDitch Technologies Incorporated mantra is all about assisting Artisans
achieve their highest potential in all facets of working under our platform,
and giving Clients Quality services at rates and prices that are competitive
in the Beautification and men’s grooming services marketplace, rates and
prices agreed and set by the clients and Artisans. We assist our Artisans
leverage their skills. We encourage our Artisans daily through inbox
messages to harness that potential that is innate in them, so success
would not only be a possible reality but it would be a sustained reality. We
empower our top performing Artisans with encouraging tools and ideas to
grow their businesses. Artisans who take time to invest in self-promotion
achieve greater client exposure and satisfaction. And, when Artisans finish
or conclude gigs with the highest ratings from clients and maintain the
highest service quality ratings, the iDitch App rewards them with new
improved tier status ratings, special promotions opportunities, benefits,
lower iDitch percentile charged and additional tools that will improve their
visibility on our app, which translates into more income.
▪ iDitch Artisans may achieve higher tier ratings based on their service
activity, service performance and service reputation. The criteria for
tier advancement can be found here
▪ Advancement in TIERS are updated TWICE a month in our system,
after careful consideration by our team in charge of Artisan Tier
▪ The current Tiers and reviews an Artisan may achieve are Tiers A+,
B+,C+, D+ and F
▪ Artisans who are not able to maintain their high quality service tier
and review ratings, experience a drop in their ratings, these are
caused by numerous reasons. For an example, lateness to gig
location, reports of sloppy gig done, bad reviews by clients,
consistent cancellations of gig by Artisan User Member without
considerable reasons, bad behavior issues, and a bad attitude, these
and more are some reasons for members ratings to be diminished.
Email reminders are sent to members, as a indication that they are
on a verge of their tier ratings and reviews decreasing.
▪ 5 star top rated tier and reviewed Artisans enjoy benefits that are
beneficial to their ability to be more visible on our platform,
translating therefore into more gigs and increased revenue. Top rated
Artisans are provided with additional advantage, including being able
to offer gigs for higher prices, compared to regular tier and review
Top Rated And Reviewed Artisans.
▪ Top Rated Artisans are chosen by iDitch Team Managers through an
ongoing review process based on some criteria including but not
limited to the number or months and years on our platform, volume
of gig jobs accomplished, extremely high ratings, exceptional
customer care, high gig order ratings by Clients and iDitch
community members, etc. Top Rated Sellers gain access to more
extensive features than regular tier members, including exclusive
access to beta features and VIP customer care support.
▪ Top Artisan Rated tier and review eligibility is constantly evaluated by
our iDitch team managers to ensure that the Artisan quality
standards and expectations of the Top Rated selection and reviews
are kept. Top Rated Artisans who cannot maintain their high Artisan
quality service through an unexpected and severe drop in tier
ratings and review, would loose all privileges and benefits of being a
top rated and reviewed Artisan.
▪ “Stock Images” are NOT ALLOWED to be used by Artisans to
advertise their specialty skills on the iDitch platform. All images, and
pictures used by Artisans on their profile pages MUST be images of
actual work done by the Artisan. An Artisans account may be
suspended, if and when the iDitch team discovers that stock images
are used by Artisans for promotional purposes.
▪ Important: All Artisans are advised to link their social media accounts
to their iDitch profile page. Social media accounts that may be linked
are Facebook, Twitter, Instagram and Pinterest.
▪ When contacting iDitch, kindly have your iDitch user member
number and your order number handy to input it. These are the only
identifiers that iDitch uses to track all Gig orders.
▪ User Members may contact iDitch customer support department for
▪ To withdraw your revenue, you must have an account with at least
one of iDitch’s withdrawal methods.
▪ Your iDitch profile can be associated with only one account from
which withdrawal may be initiated. A withdrawal provider account
can be associated with only one iDitch profile.
▪ Revenues are only made available for withdrawal from the Revenue
page following a safety clearance period of 5 days after the Gig
order is marked as complete and finished. Top Rated Sellers are
eligible to withdraw revenue following a safety clearance period of 3
days after the order is marked as complete and finished
▪ To withdraw your available revenue, you must click on the
designated withdrawal provider to initiate the withdrawal process
▪ Withdrawals can only be made in the amount available to you.
▪ Withdrawal fees vary depending on the withdrawal method.
▪ Withdrawals are final and cannot be undone. We will not be able to
refund or change this process once it has begun.
Withdraw to your PayPal Account
2% of the sum withdrawal amount up to $1*
For a list of PayPal services by country click here
iDitch Earnings debit Card™
$1* within 2 days, or $3 within 2 hours.
For more information, see Pricing and Fees.
Local Bank Transfer (LBT)
$3 per transfer*.
For more information, see Pricing and Fees.
Direct Deposit (ACH)
$1 per transfer.
For more information, see Pricing and Fees.
* Additional fees may apply based on your location and currency.
▪ We may not offer direct payments to Artisans using payment
systems outside of the iDitch payments Order system..
▪ iDitch retains the right to use all general published images, photos,
pictures and videos works for iDitch marketing and promotional
▪ When used, Clients may request a specific specialty service from the
marketing and promotional Post placed by iDitch. A Request feature
would be sent to the Artisan who owns the copyright to the images,
pictures, photos and videos from the iDitch App dashboard. Once
notified, Artisan and Client may now chat in relations to the
copyrighted images used by iDitch.
▪ Clients use the iDitch platform to create and post Gig services that
prospective Artisans may be interested in. The Clients now contacts
the Artisan for more in-debt conversations on exactly what it is the
Client’s expectations are, and what exactly it is that the Client needs
the Artisan to accomplish for him/her.
▪ When an arrangement on what specialty service the Client wants has
been agreed upon, the Artisan and the prospective Client would now
discuss price/pricing. Prices are not subject to any iDitch rules or
regulations. An iDitch Artisan in New York City may charge 100USD
for a manicure, whereas the same manicure would cost 20USD in
Idaho. So we advise the Client to be an educated customer, know
the price range of the service/services that you seek from the iDitch
Artisan in your area.
▪ Gigs may be purchased using one of the following methods: Credit
Card, Debit Card, PayPal or iDitch Credit. (iDitch Electronic Gift
Card). Fees Apply to The iDitch Electronic Gift Card.
▪ Processing fees are added at the point of payment where a Client
may review and accept the total amount requested to pay. These
fees cover payment processing and administrative fees. The current
fees assessed to the total purchase amount are $2 on purchases up
to $50 and $4 on purchases above $50. When purchasing from your
Artisan’s balance (i.e. out of your earned revenues) or Client’s
shopping balance (resulting from any credits or refunds) you will not
be charged a processing fee. Funds returned to your balance from
cancelled orders will not include processing fees paid.
▪ If you have funds in your account balance, either from your Shopping
or available Earnings balance, it will be automatically applied to your
next Gig purchase.
▪ You may not offer Artisans to pay, or make payment using any
method other than through the The iDitch App payment platform. In
case you have been asked to use an alternative payment method,
please report incident immediately to Customer Support here.
▪ To protect against fraud, unauthorized transactions (such as money
laundering), claims or other liabilities, we do not collect credit
information; but we allow our payment vendors to collect information
for the purpose of collecting payments from Clients on the iDitch
App platform or transferring payments to Artisans on the The iDitch
App platform. We are not exposed to the payment information
provided to our payment vendors, and this information is subject to
▪ Once the Artisan and the Client comes to a consensus regarding the
price/pricing of the gig, payment is confirmed. The GIG will then be
ACTIVATED and your GIG order will be given a unique computer
generated iDitch order number, which will always start with (iD) then
the numeric order number.
▪ Artisans Must finish a Gig to completion according to the specialty
service that was purchased and advertised on their Gig.
▪ Artisans Conniving with Clients Using the iDitch platform to commit
Fraud on fake Gig orders that were never done or finished just to
circumvent and usurp our platform illegally would be prosecuted to
the highest extent of the law. When a Gig order is not done and
finished, and an Artisan claims it was done, and our dispute team
gets involved and discovers that the Gig order was never done, the
Artisans account would be automatically suspended and
deactivated, (but not closed) pending our investigation.
▪ A Gig order is marked as complete and finished by the Client and
Artisan, and then rated by the client. An order will NOT be marked as
complete and finished if the Artisan and Client do not sign off on the
Gig order as finished and complete. If the Artisan alone signs off on
the order as complete and finished, without the Client signing off,
payments would not be processed or disbursed to the Artisan for 7
business days. Within the 7 days, if the Clients disputes the Gig
service, then the order goes to the iDitch resolution Team for further
investigation. The order would not be deemed complete and
finished, pending investigation outcome.
CHILDREN UNDER THE LEGAL CONSENT AGE OF 18 ARE NOT
ALLOWED TO REGISTER ON ANY OF THE iDitch PLATFORM.
▪ We encourage our Artisans and Clients to try and settle conflicts
amongst themselves. If for any reason this fails, then using the iDitch
Resolution Team would be the next resort or if you encounter nonpermitted
usage on the Site, user Members may contact iDitch’s
Customer Support department for assistance here.
▪ Feedback reviews provided by Clients at the successful finishing of
an order are an essential part of iDitch’s rating system. iDitch
Reviews demonstrate the Clients overall experience with the Artisan
and their specialty service/services rendered. Clients are encouraged
to communicate with the Artisan in regards to any concerns
experienced during the process of the Gig order taking place.
▪ Leaving an Artisan ratings, reviews and feedbacks are basic
prerogatives of a client. Feedback reviews will not be removed
unless they are clear violations to our Terms of Service.
▪ To prevent any misuse of our Feedback system, all feedback reviews
must come from legitimate specialty Gig work done, executed and
termed as finished exclusively through the iDitch platform from
member clients within the iDitch Community. Purchases arranged,
determined to artificially enhance Artisan ratings, or Fraud
perpetuated to recycle stolen credit cards to get refunds as cash, or
any other forms of fraud or ratings manipulation when discovered
would lead to the deactivation of the account and the local
Authorities would be notified in respect to any credit card fraud
▪ Feedback comments given by clients are publicly displayed on a
Artisans Gig page. Clients have the option not to include a comment,
but still rate the service. Cancellation of an order does not remove
feedback unless mutually agreed.
▪ Gig Work Samples are images and videos sent to a Client in a
delivery message to showcase more of their specialty services. Gig
Work Samples are added to a Clients inbox.
▪ Withholding services by the Artisan upon arrival is a breach of this
user agreement. Gig’s service/services activated with the sole intent
to gain favorable reviews or additional services is prohibited.
▪ Responding and posting a review: Once Gig is Complete the Client
has 24 hours afterwards to respond and post a rating and review for
Gigs, If no response is provided within the response period, the
order will be considered completed.
▪ Clients are allowed to leave ratings and reviews on orders up to 30
days after a Gig order is marked as complete. No new reviews may
be added to an order after 30 days.
▪ Artisans may not solicit the removal of feedback reviews from
Clients through mutual cancellations. Artisans are also allowed to
leave feedback reviews for clients. No star ratings for clients, just
Disputes and Cancellations
We encourage our Artisans and Clients to try and settle conflicts and
disagreements amongst themselves. If for any reason the amicable
resolution fails, then the Artisan or Client may click the iDitch Resolution
Button. Our resolution specialist would text you back within 30 seconds
and assist you and the client in resolving the matter at hand.
▪ Order cancellations can be performed on iDitch, when eligible, by
the iDitch Customer Support or through the Resolution Center per
▪ User Members Filing a transaction dispute or reversing a payment
through your payment provider or your bank is a violation to these
Terms of Service, Doing so after a Gig has been completed and paid
for in its totality, will get your account temporarily disabled and we
will investigate possible security violations.
Note: once you have filed a dispute with your payment provider, the
funds will be ineligible for a refund due to our obligations towards the
▪ In the event that an Artisan or Client encounters an issue related to
the specialty service provided in a Gig order, iDitch encourages you
to use the Apps resolution tool to attempt to resolve the matter,
whereby the iDitch resolution team now acts as an arbitrage
between the Artisan and the Client.
▪ iDitch reserves the right to cancel orders or place funds on hold for
any suspected fraudulent transactions made on the iDitch platform.
▪ If an order is cancelled (for any reason), the funds paid will be
refunded to the shopping balance of the Client, which can then be
utilized on a later date. These funds may accrue some fees. THERE
ARE NO CASH REFUNDS, (except in very rear cases, which would
be assessed by our Risk Management Team).
▪ Revisions are discretionary. Artisans may do revisions on
Beautification and men’s grooming specialty work done, but
revisions may not be more than 3 times. The iDitch policy is that any
revisions given on a Gig order must not exceed 3 revisions. Any
revisions exceeding 3 revisions must be deemed a NEW GIG.
▪ Requests for revisions can be performed only through the Order
page while the order is marked as finished and Delivered.
▪ Clients Request to get additional specialty services from Artisans
beyond the agreed requirements by communicating with the Artisan
in regards to extra services away from the iDitch platform is not
allowed. Additional or Extra specialty services can only be
performed by using the Request Revisions button.
▪ iDitch encourages Artisans and Clients to resolve service disputes
mutually using the iDitch Resolution Center.
▪ Eligibility for requests by either Artisans or Clients to iDitch to cancel
an order will be assessed by the iDitch Customer Support team
based on a number of factors, including violations to our Terms of
Service, general misconduct, and improper usage of the iDitch
interface delivery system. See below for Gig Orders specific
▪ Gig Orders are not eligible to be cancelled based on the quality of
specialty service done and delivered by the Artisan to and for the
Client, if the service was rendered as described in the Gig page.
Clients may rate their experience with the Artisan on the order page,
including the overall level of service quality received.
▪ Member Clients must use their best judgement to resolve Gig order
issues amicably, until a consensus cannot be reached before
contacting the iDitch Resolution Team to address their concerns and
desired resolution to the specialty service problems that needs
▪ Any non-permitted usage of The iDitch App or any of our platforms
or iDitch.com encountered during a Gig Order, after being reviewed
by our Customer Support team, may result in the order being
cancelled. This includes, but not limited to; harassment, unlawful
behavior, or other violations to the iDitch Terms of Service.
▪ The iDitch Customer Support will cancel orders based on, but not
limited to, the following reasons:
? Active orders (after the Client submits their requirements
and before the Artisan delivers on the Gig order on The iDitch
? The Artisan is late to the Gig location and unresponsive
for more than 10 minutes while the order is marked as
? Member Users are abusive towards the other party
through threats of low specialty service ratings or
leveraging Gig order materials (such as threats of bad
reviews on the iDitch forum, or bad reviews on the review
board attached to an active Gig.)
? Users supplied or included copyright/trademark
infringing materials as part of the Buyer requirements or
the seller’s delivery.
? The user is no longer an active iDitch user due to Terms
of Service violations or termination and deactivation of
? FINISHED AND DELIVERED ORDERS (after the Artisan
and Client clicks Finished and Delivered, the order is marked
? The Artisan requests additional payments, off the
iDitch platform, by withholding delivery of specialty
services or refusing to continue the final delivery of
specialty services directly related to the agreed
? The Artisan is withholding finishing specialty services
delivery in exchange of/for favorable tier and review
ratings before the gig order is finished.
? Clients who abuse the Request Revisions button to gain
more specialty services from Artisan beyond the agreed
? Clients who threaten to leave a damaging review to gain
more services from the Artisan not related to the agreed
? Completed Gig Orders
? Users who have been reported to use other Artisans
copyrighted images on their profile pages as theirs,
therefore infringing upon the material rights of other
Artisans after verification and approval of the Artisan on
the iDitch platform.
? The iDitch Customer Support will review cases of Order
delivery manipulation that prevents Artisans and Clients
from fully utilizing our Resolution Center that enabled the
order to be marked as complete.
▪ iDitch does not automatically refund payments made for cancelled
orders back to the client’s payment provider. Funds from order
cancellations are refunded to the client’s balance as credit and are
available for future purchases on the iDitch App portal. Funds
returned to your balance from cancelled orders may include
processing fees paid. There are NO CASH REFUNDS for any orders
that have been agreed upon by the Artisan and Client, placed and
approved. Except for very rear cases which may only be determined
by our Customer Support Team.
▪ Refund payments are only made after an exhaustive investigation by
the iDitch Customer support team and the iDitch fraud alert team, to
make sure that the transaction was not a fraudulent one. When
approved, refunds can only be made to the original debit/credit card
that was initially used to make the transaction. iDitch would levy fees
accordingly on the initial amount. Fees amount can be found here.
To prevent fraud and abuse, we limit the total amount of times users
can request a payment refund to their card which is subject to
extensive review by our Customer Support team and our fraud alert
team. Such refunds may be subject to additional fees by iDitch.
User Conduct And Protection
iDitch enables Artisans in the USA, CANADA and around the world to use
their creative prowess to create and sell their talent and services to
Clients who purchase these specialty services on demand and on a need
to use basis. Gig services are offered at prices that are unbeatable,
because prices are negotiated solely by the Artisans and Clients
respectively in real time. Services offered on the iDitch platform reflect the
diversity of an expanding Gig economy . Member Users of the iDitch
community communicates and engages with each other only on the iDitch
iDitch maintains a friendly, community spirited, and professional
environment. Users should keep to that spirit while participating in any
activity or extensions of iDitch. This section relates to the expected
conduct users should adhere to while interacting with each other on The
To report a violation of our Terms of Service, User Misconduct, or inquiries
regarding your account, please contact our iDitch Customer Support team
Work Attire Code
All iDitch Artisans must dress in a neat appropriate work attire or outfit
when doing a gig.
An iDitch t-shirt, shirt, blouse, or jacket must be worn while on a Gig job,
and if in a cold weather, an decent overcoat, regular overcoat or sweater
must be worn.
A black pants, Jeans, skirt or dress must be worn.
No flip flops, or slippers during the process of accomplishing a Gig.
All Artisans must look presentable, neat, and officially formal.
Remember, first impressions go a very long way. You never have a
second chance to make a first impression.
When an iDitch Artisan is approved, and becomes a user member, a
welcome kit would be sent to the user member, which consist of…
1) A flip-flop slippers
2) Two body cover capes
3) One Artisan body apron
4) 1 roll of iDitch tape
5) 1 clear floor plastic cover
6) 1 iDitch Tote bag
7) 3 iDitch Black T-shirts (kindly specify size, either V or Round Neck).
These items would be billed to the iDitch Artisan, on a gig basis. The
price for all these accessories is 100USD, it will be billed to the Artisan
for 10 consecutive gigs at a rate of 10USD per gig until it is paid off.
In a case where the iDitch Artisan would rather pay of for the
accessories, kindly click on this link…..ACCESSORIES PAYMENT
▪ To protect our user Members privacy, user identities are kept
anonymous. User Members may opt to use their real Government
names on their profile pages, or use a made up name. Our
community members should be rest assured that whatever names
appears on a user member profile pages, is inconsequential….iDitch
HAS THE VERIFIED GOVERNMENT ISSUED IDENTIFICATION
INFORMATION OF ALL USER MEMBERS IN OUR SECURE
DATABASE. Requesting or providing Email addresses, Skype/IM
usernames, telephone numbers or any other personal contact details
to communicate outside of iDitch’s portal in order to circumvent or
abuse the iDitch’s patented interface messaging system or iDitch’s
platform is prohibited. Any user member discovered participating in
actions of these manner, or identical to it will have their accounts
▪ Any necessary exchange of personal information required to
continue a Gig service may be exchanged within the order page, if
per adventure, a Gig were not completed or finished at the allotted
time, due to natural external constraints or reasons which were
beyond the remedy of both the Artisan and the Client.
The Gig may be extended to another day, whereby all
communication regarding the extension MUST be done on the iDitch
▪ The iDitch Technologies Incorporated does not provide any
guarantee of the level of professional service offered to Member
clients. Member Clients may use the dispute resolution tools
provided to you in the order page, to lodge complains regarding Gigs
that Client is unhappy with.
▪ iDitch does not provide security, or protection for user Members who
perform Gigs in neighborhoods that are unsafe. Artisans and Clients
respectively must read the Remain Safe while Serviced by iDitch
Artisans. CUSTOMERS ONLY and read the Remain Safe while
Servicing iDitch Customers, ARTISANS ONLY pamphlets, which
are found on the iDitch website or on the iDitch App.
▪ All information, file and images exchanges must be performed
exclusively on the iDitch platform.
▪ Rude, abusive, improper language, or violent messages sent to
users will not be tolerated and will result in an account warning or
the suspension or deactivation of the user member account.
▪ The iDitch App, The iDitch platform, and the iDitch marketplace are
open to everyone. Discrimination against a community member
based on gender, race, age, religious affiliation, sexual preference or
otherwise is not acceptable and may result in the suspension/
removal of your account.
▪ User Members with the intention to defame clients on the iDitch
forum, and vice Versa would have their accounts deactivated
▪ User Members are to refrain from spamming or soliciting previous
Clients or Clients to Artisans to pursue removing/modifying reviews
that do not align on Order Cancellation or Feedback policies.
▪ iDitch reviews cases of payment provider chargebacks and disputes
on behalf of Artisans. Although results vary per case due to each
chargeback reason, we at iDitch work hard on resolving disputes in
the Artisans favor. If the chargeback case remains, iDitch will
temporarily block parts or the entire client account, while we
investigate why the chargeback was initiated.
▪ User Members may report Gigs to the iDitch Customer Support that
may be in violation of iDitch’s Terms of Service based on the
numerous dont’s that have been outlined on the user agreement.
▪ iDitch will respond to clear and complete notices of alleged
copyright or trademark infringement. Our Intellectual Property claims
procedures can be reviewed here.
If you come across any content that may violate our Terms of Service, you
should report it to us through the appropriate channels created to handle
those issues as outlined in our Terms of Service. All cases are reviewed by
The iDitch Trust & Safety team. To protect individual privacy, the results of
User Members may receive a warning to their account for violations of our
Terms of Service or any user misconduct reported to our iDitch Trust and
Safety team. A warning will be sent to the user’s email address and will be
displayed for such user on their profile Site. Warnings do not limit account
activity, but can lead to your account losing Gig performance statuses or
becoming permanently disabled or deactivated based on the severity of
Adult Services & Pornography – iDitch does not allow any exchange of
adult oriented or pornographic materials and services.
Inappropriate Behavior & Language – Communication on The iDitch
platform, and or The iDitch App should be friendly, constructive, and
professional. The iDitch App condemns bullying, harassment, and hate
speech towards others. We allow users a medium for which messages are
exchanged between individuals, a system to rate orders, and to engage on
larger platforms such as our Community Forum and Social Media pages.
Phishing and Spam – The iDitch App takes its members’ security
seriously. Any attempts to publish or send malicious content with the
intent to compromise another member’s account or computer environment
is strictly prohibited. Please respect our members privacy by not
contacting prospective Clients for commercial purposes, which is not
allowed by the iDitch App.
Privacy & Identity – You may not publish or post other people’s private
and confidential information. Any exchange of personal information
required for the completion of a service must be provided in the order
page. Sellers further confirm that whatever information they receive from
the buyer, which is not public domain, shall not be used for any purpose
whatsoever other than for the delivery of the work to the buyer. Any
member users who engage and communicate off of The iDitch App will not
be protected by our Terms of Service.
Intellectual Property Claims – iDitch will respond to clear and complete
notices of alleged copyright or trademark infringement, and/or violation of
third party’s terms of service. Our Intellectual Property claims procedures
can be reviewed here.
Fraud / Unlawful Use – You may not use The iDitch App and any of our
platforms for any unlawful purposes or to conduct illegal activities.
Abuse and Spam
Multiple Accounts – To prevent fraud and abuse, users are limited to one
active account. Any additional account determined to be created to
circumvent guidelines, promote competitive advantages, or mislead the
The iDitch Technologies Inc., it’s community, and the iDitch App will be
disabled. Multiple account creation when discovered would result in
disabling and deactivating of all related accounts. Note: any violations to
The iDitch Terms of Service is cause for permanent suspension of all
Targeted Abuse – We do not tolerate users who engage in targeted abuse
or harassment towards other users on The iDitch platform. This includes
creating new multiple accounts to harass members through our message
or ordering system.
Selling Accounts – You may not buy or sell any iDitch accounts to
another, the actual individual who opens an iDitch account must be the
same person performing Gig services on our platform.
▪ The iDitch App reserves the right to put any account on hold or
permanently disable or deactivate accounts due to breach of these
terms of service or due to any illegal or inappropriate use of the The
iDitch App, iDitch.com and our other platforms or services.
▪ Violation of The iDitch Terms of Service may get your account
disabled or deactivated permanently.
▪ Users with disabled accounts will not be able to perform Gigs or
purchase Gigs on our platforms or on iDitch.com or The iDitch App.
▪ User Members who have violated our Terms of Service and had their
account disabled may contact our Account deactivation team for
more information surrounding the violation and status of the
▪ User Members have the option to enable account Security features
to protect their account from any unauthorized usage.
▪ User Members must be able to verify their account ownership
through Customer Support by providing materials that prove
ownership of that account.
▪ Artisans will be able to withdraw their revenues from disabled
accounts after a safety period of 90 days following full verification of
ownership of the account in question, from the day of the last
cleared payment received in their account and subject to The iDitch
team managers approval.
▪ Disputes should be handled using The iDitch User Members dispute
resolution tools (‘Resolution Center’ on the order page) or by
contacting The iDitch Customer Support.
▪ The iDitch App may make changes to its Terms of Service from time
to time. When these changes are made, iDitch will make a new copy
of the terms of service available on the community page for all our
▪ You understand and agree that if you the iDitch App, The iDitch
website and any of our platforms after the date on which the Terms
of Service was promulgated , iDitch Technologies Incorporated will
treat your use as acceptance of the Terms of Service.
User Generated Content
User Generated Content (“UGC”) refers to the content added by users as
opposed to content created by the Site. All content uploaded to the iDitch
App by our users (Artisans and Clients) is User Generated Content. iDitch
does not check user uploaded/created content for appropriateness,
violations of copyright, trademarks, other rights or violations. We invite
community members, the public to report violations together with proof of
ownership as appropriate. Reported violating content may be removed or
Furthermore, iDitch is not responsible for the aesthetic quality or the level
of service provided by the Artisan. We provide no warranty with respect to
the Gigs, their delivery, and any communications between Artisans and
Clients. We encourage member users to take advantage of our tier rating
and review system, our community and common sense in choosing the
appropriate Artisans and Gigs® services offered by these Artisans.
By offering a service, the Artisan undertakes that he/she has sufficient
valid qualifications and permissions to practice their craft within the
jurisdiction of the Gig order, rights and/or licenses to provide such Gig,
provide the service/services offered on the iDitch App platform. Artisans
advertising their Gig online must comply with laws and terms of service of
the advertising platform or relevant website used to advertise. Failing to do
so may result in removal of the Gig and may lead to the suspension or deactivation
of the Artisans account.
For specific terms related to Intellectual Property rights and for reporting
claims of copyright infringement (DMCA notices) or trademark
infringement – please see our Intellectual Property Claims Policy which
forms an integral part of these Terms of Service. Note that it is our policy in
appropriate circumstances to disable and/or terminate or de-activate the
accounts of users who are repeat infringers.
Ownership and limitations: Unless clearly stated otherwise on the Artisans
profile or Gig page/description, when the Gig work is done, and payment
is finalized, the client is then granted all intellectual property rights,
including but not limited to, copyrights for the Gig work delivered from the
Artisan, and the Artisan waives any and all moral rights therein. The
delivered and finished Gig work shall be considered work-for-hire under
the U.S. Copyright Act. In the event the delivered work does not meet the
requirements of work-for-hire or when US Copyright Act does not apply,
the Artisan expressly agrees to assign to client the copyright in the finished
Gig work. All transfer and assignment of intellectual property to client shall
be subject to full payment for the Gig and the finished Gig work may not
be used if payment is cancelled for any reason. Furthermore, iDitch
members (both Artisans and Clients) agree that unless they explicitly
indicate otherwise, member users voluntarily create/upload to The iDitch
App including Gig texts, photos, videos, usernames, user photos, user
videos and any other information, including or not limited to the display of
Gig work done, may be used by iDitch, the iDitch App for no consideration
for marketing and/or other purposes.
Commercial Use License
By purchasing a “Commercial Use License” with your work order, the
Artisan grants you a perpetual, exclusive, non-transferable, worldwide
license to use the purchased delivery for Permitted Commercial Purposes.
All intellectual property rights of the purchased Gig work are hereby
assigned to you. “Permitted Commercial Purposes” means any business
related use, such as (by way of example) advertising, promotion, creating
web pages, integration into product, software or other business related
tools etc., and strictly excludes any illegal, immoral or defamatory
purpose. This License is subject to iDitch’s Terms of Service. There is no
warranty, express or implied, with the purchase of this delivery, including
with respect to fitness for a particular purpose. Neither the Artisan, Client
nor iDitch will be liable for any claims, or incidental, consequential or other
damages arising out of this license, the delivery or your use of the delivery.
Disclaimer of Warranties
YOUR USE OF THE iDitch APP, ITS CONTENT AND ANY SERVICES OR
ITEMS OBTAINED THROUGH THE iDitch APP, THE iDitch WEBSITE, IS AT
YOUR OWN RISK. THE iDitch APP, THE iDitch WEBSITE, ITS CONTENT
AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE
ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT
ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
NEITHER THE iDitch APP, iDitch WEBSITE NOR ANY PERSON
ASSOCIATED WITH THE iDitch TECHNOLOGIES INCORPORATED,
MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO
THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY
OR AVAILABILITY OF THE iDitch APP, THE iDitch WEBSITE
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH
CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
THE iDitch PLATFORM AND THE iDitch APP SERVICE MAY CONTAIN
TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL
WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY,
AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE AND NON INFRINGEMENT.
The iDitch App has been translated for your convenience using translation
software powered by Google Translate. Reasonable efforts have been
made to provide an accurate translation, however, no automated
translation is perfect nor is it intended to replace human translators.
Translations are provided as a service to users of the website, and are
provided “as is”. No warranty of any kind, either expressed or implied, is
made as to the accuracy, reliability, or correctness of any translations
made from English into any other language. Some content (such as
images, videos, Flash, etc.) may not be accurately translated due to the
limitations of the translation software.
The official text is the English version of the iDitch Application. Any
discrepancies or differences created in the translation are not binding and
have no legal effect for compliance or enforcement purposes. If any
questions arise related to the accuracy of the information contained in the
translated website, please refer to the English version of the App which is
the official and original version.
for your account. We may take action against you for violating these terms,
including permanently closing your account. For example, the failure to
maintain accurate, complete, and up-to-date account information, including
having an invalid or expired payment method on file; allowing a person who
does not meet the minimum age requirement to use your account while
unaccompanied, or if you don’t meet that age requirement yourself.
iDitch Technologies Inc. has a zero tolerance policy towards discrimination
of any kind. This means your membership will be deactivated and you
would lose your account if you are found to have discriminated against any
artisan or customer based on their race, religion, national origin, disability,
sexual orientation, sex, marital status, gender identity, age or any other
characteristic protected under applicable law.
FRAUD OR ILLEGITIMATE BEHAVIOR
Fraudulent or illegitimate behaviors undermines the trust on which iDitch is
founded. We will deactivate any account(s) associated with this type of
activity, including: abusing promotions; illegally colluding between
Customer and artisan; disputing pre determined, and pre arranged prices
for fraudulent or illegitimate reasons; or duplicate accounts.
ALL FIREARMS ARE BANNED during a gig process, iDitch prohibits
artisans and customers from carrying firearms on their person when a gig is
in process, and while using the iDitch app. You can learn more about our
firearms prohibition policy HERE.  If you violate iDitch firearms
prohibition policy, you may lose access to the iDitch app and services.
WHY ARTISANS AND CUSTOMERS
CAN LOSE ACCESS TO THE iDitch
APP AND SERVICES
For all iDitch Artisans (service providers) and iDitch customers(service
receivers), kindly note that your account could be temporarily blocked or
deactivated, this action limits your ability to make money, or put a damper
in your Beautification and men’s grooming regimen.That’s why we believe it
is imperative to have clear policies that explain the circumstances in which
you may be denied access to the the iDitch app; how (if at all) you can use
the app again; and how you, our registered members are informed about
decisions under such policies.
We will update this policy regularly and will notify all iDitch registered
members about significant changes.
iDitch Technologies INC. © 2018
Don’t have the app? Download The iDitch App today.
Limitation on Liability
IN NO EVENT WILL THE iDitch TECHNOLOGIES INCORPORATED , ITS
AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES,
AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF
ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN
CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE iDitch APP,
ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE iDitch APP, THE
iDitch WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR
ITEMS OBTAINED THROUGH THE iDitch APP OR SUCH OTHER
WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT
LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL
DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF
BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF
GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT
(INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE,
EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT
BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.